Privacy Policy

Privacy Policy

Last Updated: 02/05/2025

1. Introduction
Poppa Rollo’s Pizza (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose information in compliance with applicable privacy laws.

2. Information We Collect
We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Business information (if applicable)

b. Message Data

  • Content of SMS or MMS messages sent to and from our platform
  • Timestamps and delivery status of messages
  • Metadata associated with messages (e.g., carrier information)

c. Device & Usage Data

  • IP address
  • Browser type and version
  • Operating system
  • Website activity (via cookies and tracking technologies)

3. How We Use Your Information
We use the information collected for the following purposes:

  • To send and receive SMS or MMS messages in compliance with 10DLC regulations
  • To verify opt-in and consent for messaging
  • To prevent spam, fraud, and unauthorized communications
  • To improve and personalize our messaging services
  • To comply with legal and regulatory requirements

4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Mobile Carriers & Aggregators: To facilitate message delivery under 10DLC compliance requirements.
  • Service Providers: Third-party vendors who assist in website operations, security, and analytics.
  • Legal & Regulatory Authorities: If required by law, subpoena, or to protect against fraud or security threats.

5. Opt-In & Opt-Out Controls

a. Opt-In Requirement
Before receiving SMS messages from us, you must provide explicit consent (opt-in). Consent is collected via:

  • Online web forms
  • Text message confirmation
  • Other approved methods in compliance with 10DLC rules

b. Opt-Out Mechanism
You can opt out of receiving SMS messages at any time by replying STOP to any message. Once opted out, you will no longer receive further communications unless you opt back in.

6. Data Security
We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information
  • Secure data storage with access controls
  • Regular security audits and compliance reviews

7. Data Retention
We retain message records and user data only as long as necessary for compliance and operational purposes, unless a longer retention period is required by law. After this period, data is securely deleted.

8. Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to enhance user experience and analyze traffic. You can adjust cookie settings in your browser to limit tracking.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their privacy policies.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our website.

11. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:

Poppa Rollo’s Pizza
703 North Valley Mills Drive
Waco, Texas 76710
254-776-6776